Privacy and Cookie Policy

Privacy Policy

At Xero Limit we are committed to protecting and respecting your privacy. Please read this Privacy Policy carefully to understand our views and practices regarding your personal data and how we will treat it.

We may update this Privacy Policy from time to time by, including as part of the new General Data Protection Regulation (GDPR) effective 25th May 2018.  We advise you to check this page regularly in order to be aware of any changes that may affect you

Who is responsible for your Personal information?

References in this Privacy Policy to “Company”, “we”, “us” or “our” mean Xero Limit Inc. and includes other companies associated with us. Company are the “data controller” and we control the ways your personal information is collected and the purposes for which your personal information is used.

What Personal information do we collect?

Personal information is any information that can be used to identify you or that we can link to you and which we have in our possession or control.  This includes any information provided to us through your use of our website

We collect and store information that you provide us:

  • When you fill in an enquiry or registration form on our website
  • When you download a brochure from our website
  • Enquiring about us through third party social media platforms like the Company Facebook account
  • Corresponding with us by telephone, email or any other forms of communication

The information you give us may include:

  • First Name and Surname
  • Job Title
  • Company Name
  • Home address and telephone number
  • Mobile phone number
  • Email address
  • Date of Birth

We automatically collect and store information that we obtain about you:-

  • When you use the services of our website
  • If we interact or correspond with you

The information we obtain may include:

  • Your IP address used to connect your computer to the internet
  • Your Browser type and version
  • The content you view and the features you access on our website
  • Your network location
  • Cookies (Please refer to Cookies and Other tracking technologies for further details)

What do we do with your information?

We use information held about you for purposes which may include:

  • providing you with the information, products and services that you request from us
  • conducting market research surveys
  • providing you with information about products and services we offer (if you agree to receive such information)
  • contacting you about specific recruitment opportunities if contact us for career opportunities.
  • ensuring that our Website is presented in the most effective manner for you and for your computer
  • administering our Website troubleshooting, data analysis, testing, research, statistical and survey purposes
  • monitoring compliance with our Terms


If you register your information on the Website then the data will be collated through Company’s Customer Relationship Management system

We may contact you from time to time to provide information on the specific developments you have expressed an interest in, as well as other Company services, developments, news, events or special offers which match the criteria specified by you or which otherwise may be of interest to you.

We will only send you marketing if you have opted to receive it and we will always give you an opportunity to unsubscribe from receiving any marketing from us in each communication we send to you.

Who do we share this information with?

Company will never share your personal information with any third party that intends to use it for direct marketing purposes unless we have specifically informed you and you have given us specific permission to do this.

We may share your personal information with:

  • any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006
  • companies performing services on our behalf (such as direct marketing agents or courier services) who will only use the information to provide that service
  • a purchaser or potential purchaser of our business

In some circumstances, we may have to disclose your personal information by law, because a court, the police or other law enforcement agency has asked us for it.

How long do we keep your information for?

We will only keep your personal data for as long as it is reasonably necessary taking in our consideration to fulfil our purposes set out in this Privacy Policy or in order to comply with legal requirements under applicable law(s).

Where do we store your information?

When we collect your personal information, it may be transferred to, processed in, and stored at, countries or territories outside the European Economic Area.  We will only work with always carry out the appropriate procedures to ensure your information is protected and in accordance with this Privacy Policy

What are the legal grounds for processing your information?

Company processes your information under the following:

  • Performance of a contract

Where you enter into a contract with Company we may need to process your information in connection to that contract.  For example, when reserving a home

  • Legal obligation

If we need to process your personal information to comply with a common law or statutory obligation

  • Consent

If you have given us consent, we would only process your personal information under this legal basis.  For example, your consent may be through an opt in to receive marketing communications on events or news about other developments.

  • Legitimate interest

Your personal information will be processed if it is deemed necessary (to provide the product or service) or reasonably expected by you.  For example, we may process your information in order to provide additional marketing information you may have asked for or in relation to the developments you have expressed an interest in.

What are your rights over your information?

Under the data protection law, you have following rights:

  • Access to your personal information

You have the right to request a copy of your personal information

  • Rectifying your personal information

If we hold inaccurate or incomplete information about you, you have the right to ask us to correct and or complete your information

  • Delete your personal information

You can request us to delete information held by us about you, except if necessary for us to perform our legal or contractual obligations to you or another third party

  • Object to our use of your personal information

You have the right to object to our processing of your personal information.  For example, any direct marketing tailored towards you

  • Withdrawal of Consent

If you do not want to hear from us, you can opt out from receiving marketing communications at any time by clicking on the relevant unsubscribe link at the bottom of any marketing related email you may receive from us.  If you prefer, you can send an email to with the header “Unsubscribe”

If you have any questions, comments or requests in relation to the above or regarding our data processing you can contact us via email to

Links to other websites

Our Website may contain links to third party sites which are not subject to this Privacy Policy.  We recommend contacting those site’s directly for information on their privacy statement.

Cookies or Other tracking technologies

In order to improve our services, to provide you with more relevant content and to analyse how visitors use our website, we may use technologies, such as cookies or tracking software like Google Analytics.  Please be aware we will not be able to identify you from the information we collect using these technologies.

We also use cookies in our website. Cookies are small pieces of information stored by your browser on your computer's hard drive. They enable you to navigate on our website and allow us to enhance your user experience.  You can delete cookies if you wish; while certain cookies are necessary for viewing and navigating on our website, most of the features will be still accessible without cookies.

How to Contact Us or 484-272-5169

List of cookies we collect

The table below lists the cookies we collect and what information they store.

Cookie Name Cookie Description
FORM_KEY Stores randomly generated key used to prevent forged requests.
PHPSESSID Your session ID on the server.
GUEST-VIEW Allows guests to view and edit their orders.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history, if you have asked for this.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
MAGE-CACHE-SESSID Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-STORAGE Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-STORAGE-SECTION-INVALIDATION Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-TIMEOUT Facilitates caching of content on the browser to make pages load faster.
SECTION-DATA-IDS Facilitates caching of content on the browser to make pages load faster.
PRIVATE_CONTENT_VERSION Facilitates caching of content on the browser to make pages load faster.
X-MAGENTO-VARY Facilitates caching of content on the server to make pages load faster.
MAGE-TRANSLATION-FILE-VERSION Facilitates translation of content to other languages.
MAGE-TRANSLATION-STORAGE Facilitates translation of content to other languages.